Best Point Behavioral Health Ending On-Call Services

Best Point Behavioral Health will be ending its on-call services for clients effective 7/1/2024. This decision comes as part of our on-going commitment to optimizing our service delivery and ensuring clients have access to the most comprehensive resources available. The decision to discontinue on-call services was not made lightly. Over the years, we have recognized that county-level resources are better equipped to handle urgent and emergency situations with the depth of services and immediate availability required. By directing clients to these resources, we believe we can better serve our community’s needs.

Recommended Resources:

  • 988 Suicide & Crisis Lifeline 24/7 – Dial 988 
      • Your local crisis center is open 24/7 and free of charge, they offer immediate support for any mental health crisis.
  • Best Point Mental Health Urgent Care – 513.527.3040
      • Provides in-person therapeutic crisis services for anyone ages 21 and younger at our location below: 
        • 5051 Duck Creek Rd., Cincinnati, OH 45227 
        • Mon.-Fri. 3:00 pm – 10:00 pm (No appointment needed)
  • CCHMC Psychiatric Intake Response Center (PIRC) – 513.636.4124 
      • Triage for any mental health crisis, they can help direct to the appropriate resources. 
  • 24/7 Mobile Crisis Teams – 
    • Offers in person support for any mental health crisis. 
          • Hamilton County – 513.584.5098 
          • Butler County 24/7 – 1.844.427.4747
          • Clermont and Brown County – 513.528.7283
  • Poison Control – 1.800.222.1222
  • Emergency Services – 911
    • For any life-threatening emergency or situation requiring immediate medical, fire, or police assistance. 

We believe this transition will provide our clients with the most appropriate resources available. For any information about this change, please contact Best Point Education & Behavioral Health at 513-272-2800 or