Best Point Questions & Answers

Best Point is a nonprofit organization that provides education, behavioral health, and community-based services to children, adults, and families in need.

Best Point’s mission is to lift individuals and families to empower them to reach their best point for meeting life’s challenges.

Best Point is headquartered at 5050 Madison Road in Cincinnati, Ohio, and serves as a central hub for its administrative, clinical, and educational operations. In addition to its main campus, Best Point operates across multiple locations throughout Hamilton, Butler, and Clermont counties, bringing services directly into the communities where children, adults and families live, learn, and work.

Best Point serves children, adults, and families across schools, neighborhoods, and communities throughout the region.

Best Point offers a wide range of services focused on supporting children, adults and families, including behavioral health services, school-based mental health programs, early childhood education and childcare, parenting and family support services, case management, foster care and adoption services, substance use treatment, crisis and urgent care services, community-based counseling, and youth development programs such as camps and after-school initiatives. These services are designed to support emotional well-being, academic success, and long-term stability.

The Heidt Center of Excellence at Best Point is a specialized autism school and program designed for students with autism and related diagnoses. Serving youth in grades 6–12, as well as transition-age students up to age 21, the center provides individualized, evidence-based education and trauma-informed care to support each student’s unique needs. Services include therapies such as occupational, speech, and mental health counseling, along with transition programs focused on career readiness and daily living skills.

CoStars (Caregivers Offering Support, Teaching, and Raising Stars) is Best Point’s early childhood and family support program designed to help young children build a strong foundation for lifelong success. CoStars offers a wide range of services, including high-quality early care and education, preschool and school readiness programs, infant and toddler care, and before- and after-school care. It also provides family-focused supports such as home visiting programs, parenting education, and connections to community resources. In addition, CoStars integrates developmental screenings, social-emotional learning, and therapeutic supports to help children reach key milestones and enter school ready to learn and succeed.

Best Point provides a full continuum of behavioral health services that address mental health, emotional well-being, and life stability for individuals of all ages, from infancy through adulthood. Services include outpatient therapy offered in schools, clinics, homes, and via telehealth; specialized programs such as early childhood mental health, substance use treatment for teens, and support for older adults; and comprehensive care coordination, medication management, and case management. Crisis services are a key component, including pediatric mental health urgent care, mobile response and stabilization services, and 24/7 mobile crisis support to ensure immediate help when needed. Additional programs such as intensive home-based treatment, day treatment, employment support, and OhioRISE services provide ongoing, structured support that helps individuals build stability, improve functioning, and achieve long-term well-being.

Best Point offers a comprehensive range of specialized education services designed to support students with diverse learning, behavioral, and developmental needs. Its K–12 programs provide individualized instruction in low student-to-teacher ratio classrooms led by licensed intervention specialists, educational aides, and therapists, ensuring students receive tailored academic and behavioral support. Additional offerings include virtual credit recovery programs for high school students, creative learning opportunities through Cincinnati Arts & Technology Studios (CATS), and intensive one-on-one supports when needed. Best Point also operates specialized programs like the Heidt School for students with autism and transition programs focused on preparing young adults for independent living and employment, helping all students build the skills needed for long-term success.

Pediatric Mental Health Urgent Care at Best Point provides timely, walk-in mental health support for children and adolescents experiencing emotional or behavioral challenges that require immediate attention but not emergency room care, with services available Monday through Friday from 9:30 AM to 6:00 PM; staffed by licensed professionals, the program offers on-the-spot assessments, brief intervention and stabilization, de-escalation support, and connection to ongoing therapy or community resources, helping families quickly access the right care while reducing unnecessary emergency visits and ensuring youth remain safe, supported, and on a path toward long-term well-being.

Camp-I-Can is Best Point’s summer program for children ages 4–12 that blends fun, enrichment, and skill-building in a safe and supportive environment, offering activities like arts and crafts, outdoor play, group games, and field trips while intentionally incorporating social-emotional learning to help children develop confidence, communication, teamwork, and problem-solving skills. The program creates an inclusive space where kids can stay active, continue learning, build friendships, and grow over the summer, while also providing families with reliable, high-quality care in community-based locations in Madisonville and Westwood.

Camp-I-Can is Best Point’s summer program for children ages 4–12 that blends fun, enrichment, and skill-building in a safe and supportive environment, offering activities like arts and crafts, outdoor play, group games, and field trips while intentionally incorporating social-emotional learning to help children develop confidence, communication, teamwork, and problem-solving skills. The program creates an inclusive space where kids can stay active, continue learning, build friendships, and grow over the summer, while also providing families with reliable, high-quality care in community-based locations in Madisonville and Westwood.

Yes, Best Point partners with schools across the region to deliver comprehensive, school-based mental health and support services that help students succeed both academically and emotionally. These services include individual and group counseling, crisis intervention, behavioral support, and social-emotional learning resources, all integrated directly into the school day. By working closely with teachers, administrators, and families, Best Point helps identify student needs early, reduce barriers to learning, improve attendance and behavior, and create supportive environments where students can thrive in and out of the classroom.

Best Point provides a wide range of adult services designed to support mental health, stability, and independence, including outpatient behavioral health counseling for adults delivered in office, community, home-based, and telehealth settings, as well as specialized programs like Uplift, which offers in-home support for older adults experiencing anxiety or depression. Additional services include individual, group, and family counseling, substance use treatment, vocational evaluations, job placement and coaching, and consultation and crisis intervention services. Best Point also offers supportive community-based programs like Harbor House Social Club, providing a safe space for adults living with mental illness or addiction to build relationships and improve well-being.

Best Point makes a significant impact across the community by providing more than 200,000 hours of services each year to over 20,000 individuals, including children, families, and adults. Through partnerships with 83 schools, early childhood programs, crisis services, and community-based care, Best Point reaches individuals where they are, helping reduce barriers to success, strengthen families, and improve access to mental health and educational support. With specialized programs serving thousands of children and families annually, Best Point plays a critical role in improving overall well-being, stability, and opportunity throughout the region.

Best Point achieves strong, measurable outcomes that reflect its commitment to high-quality care, with 72% of clients successfully meeting or exceeding treatment goals and 94–95% of clients, parents, and referral sources reporting satisfaction with services. Educational outcomes are equally impactful, with 100% of seniors graduating and 94% of high school students earning required credits, while 87% of young children in early education programs reach key developmental milestones. Additionally, crisis services demonstrate immediate effectiveness, with 96% of youth diverted from emergency departments and most families reporting reduced stress after receiving care, showcasing Best Point’s ability to drive both short-term stability and long-term success.

Best Point impacts over 20,000 individuals each year across multiple communities and partner schools.

Yes, Best Point merged with St. Aloysius in 2022 and Butler Behavioral Health in 2025 to create a stronger network and continuum of care.

Best Point collaborates extensively with the community through a strong network of schools, partners, organizations, and supporters to ensure individuals and families receive holistic, accessible care. The organization works alongside more than 80 partner schools and 45 school districts to provide on-site mental health services, academic support, and care coordination. In addition to schools, Best Point partners with local nonprofits, foundations, healthcare providers, and businesses to expand services, strengthen resources, and enhance community impact.

Best Point provides an online referral form for families and professionals to connect children with services through this link - https://form.jotform.com/243535074111144 - or call 513-272-2800.

Yes, Best Point regularly hires staff for a wide variety of positions like therapists, care coordinators and teaching assistants and offers many volunteer opportunities to make a difference in the community.

Rockin’ at Riverfest is Best Point’s annual fundraising event, bringing together supporters, community leaders, and partners. The event features dinner, live music, auctions, and a prime view of the Western & Southern WEBN Fireworks, creating a unique and engaging experience for attendees. Rockin’ at Riverfest plays a critical role in raising essential funds that support Best Point’s wide range of educational, behavioral health, and family services.

Best Point plays a vital role in strengthening children, adults, and families through accessible, high-quality mental health care and support services.